My First Translation

I. AGREEMENT
This agreement describes the coverage YOU will have under YOUR VEHICLE Service Contract (hereafter referred to as “CONTRACT”). In return for payment by YOU of the CONTRACT PURCHASE PRICE and subject to all the terms of this CONTRACT, WE agree with YOU as follows:
II. KEY TERMS ADMINISTRATOR: CornerStone United, Ltd., 931 Commissioners Road E., Suite 201, London, ON N5Z 3H9, 1-866-481-1327.
APPROVED VEHICLE / VEHICLE / UNIT VEHICLE means a new or used Motorcycle, ATV, Off-Road Motorcycle, Utility Vehicle, Snowmobile, Scooter or Personal Watercraft (PWC) that meets the eligibility requirements for condition and vehicle type as shown on the Registration page of this CONTRACT. Personal Watercraft (PWC) means a recreational watercraft that: (1) is intended to be operated with the person(s) sitting, standing or kneeling (rather than the person(s) being within or inside the confines of a hull, as in a boat); and (2) primarily moves through the water by the use of an inboard, internal combustion engine powering a water jet pump.
NEW VEHICLE means a VEHICLE that has more than thirty (30) days Full Manufacturer WARRANTY remaining at the time of purchase of this CONTRACT.
USED VEHICLE means a VEHICLE that (a) meets model year and / or age restrictions; (b) has less than thirty (30) days remaining on the Full Manufacturer WARRANTY at the time of purchase of this CONTRACT; or (c) the Full Manufacturer WARRANTY is void or expired.
COMMERCIAL USE means the operation of a vehicle, on a one-time or part-time basis, for any non-personal use. Commuting to and from work is considered a personal use. See Section VII. “EXCLUSIONS” of this CONTRACT. COMMERCIAL USE includes but is not limited to the following: (a) use by government agencies, including but not limited to, military, fire or police departments; (b) use as a rental vehicle, shuttle, or any “for hire” business; (c) use for business delivery of equipment and / or materials. This includes, but is not limited to, construction, carpentry, welding, mobile repair or delivery; (d) use as emergency vehicles; (e) use in route work, such as newspaper or postal delivery or route repair activities.
CONTRACT means this Vehicle Service CONTRACT, once it is accepted by the ADMINISTRATOR.
CONTRACT PURCHASE PRICE means the amount YOU paid for this CONTRACT shown on the Registration page of this CONTRACT.
CONTRACT PURCHASE DATE means the date YOU purchased this CONTRACT shown on the Registration page of this CONTRACT.
COST means the reasonable and customary charges for parts and labour necessary to repair or replace parts covered. These charges shall not exceed suggested retail price for parts and labour allowances as approved by the ADMINISTRATOR and as listed in the applicable flat rate repair manual. Coverage includes fluids when required as part of a repair. Replacement shall be made with genuine new or rebuilt parts, when possible.
COVERED PART means original or like kind replacement components covered during the manufacturer’s original WARRANTY that are not excluded by this CONTRACT in Section VII. “EXCLUSIONS.”
DEDUCTIBLE means the amount YOU must pay for covered repairs per visit. For new APPROVED VEHICLES, the standard DEDUCTIBLE is zero ($0) and for USED APPROVED VEHICLE, the standard DEDUCTIBLE is fifty dollars ($50). If the USED UNIT $0.00 DEDUCTIBLE BUY DOWN option has been purchased and selected on the Registration page of this CONTRACT the DEDUCTIBLE will be ($0).
EXPIRATION DATE means, for New Terms, the Full Manufacturer Warranty starting at the ORIGINAL IN-SERVICE DATE plus the TERM OF COVERAGE, selected on the Registration page of the CONTRACT. For Used Terms, the CONTRACT PURCHASE DATE, plus the TERM OF COVERAGE selected on the Registration page of this CONTRACT. This CONTRACT expires at the earlier of either the EXPIRATION DATE or when WE have wholly fulfilled OUR financial obligations under the terms of the Limit of Liability clause listed in Section XI. GENERAL PROVISIONS, item 4 of this CONTRACT, whichever occurs first.
MECHANICAL BREAKDOWN means the inability of any COVERED PARTS(S) to perform the function(s) for which it was designed due to defects in material or workmanship of that COVERED PART. MECHANICAL BREAKDOWN does not include the gradual reduction in operating performance caused by wear and tear where a failure has not occurred unless the wear and tear exceeds published factory tolerances allowed by the manufacturer, rendering the covered part incapable of performing the function for which it was designed.
ORIGINAL IN-SERVICE DATE means the date that the Manufacturer’s WARRANTY first went into effect. This could be the date the APPROVED VEHICLE was first registered as a new VEHICLE or first went into demonstrator service. This date will determine if a covered repair applies to the Manufacturer WARRANTY or this CONTRACT.
ODOMETER READING means the actual kilometres shown on the odometer on the CONTRACT PURCHASE DATE or the actual kilometres traveled as measured by an operative, unaltered odometer.
PRE-EXISTING CONDITION means a condition that already existed on the APPROVED VEHICLE as of the CONTRACT PURCHASE DATE.
POST-SALE CONTRACT means a used VEHICLE CONTRACT in which the CONTRACT PURCHASE DATE is after the VEHICLE PURCHASE DATE.
REPAIR FACILITY means an authorized dealer or licensed REPAIR FACILITY that provides a written parts and labour guarantee for covered repairs of not less than ninety (90) days. Repairs must be authorized by the ADMINISTRATOR prior to beginning repairs.
SELLING DEALER means the authorized dealer from whom YOU purchased this CONTRACT shown on the Registration page of this CONTRACT.
TERM OF COVERAGE means the time in months as selected on the Registration page of this CONTRACT. For New VEHICLES, TERM OF COVERAGE begins upon expiration of the original Full Manufacturer WARRANTY period. For USED VEHICLES, TERM OF COVERAGE begins on the CONTRACT PURCHASE DATE.
VEHICLE PURCHASE DATE means the date the VEHICLE was purchased by YOU from the SELLING DEALER.
WARRANTY means any WARRANTY of the Manufacturer, state required WARRANTY, dealer WARRANTY or a REPAIR FACILITY guarantee.
WE, US, OUR and PROVIDER: CornerStone United, Ltd.
YOU, YOUR and CONTRACT HOLDER mean the purchaser (private individual) as shown on the Registration page of this CONTRACT, or an eligible person to whom this CONTRACT has been properly transferred.
III. WHAT THIS CONTRACT COVERS
A.
MECHANICAL BREAKDOWN: During the TERM OF COVERAGE, WE will pay a REPAIR FACILITY, or at OUR option, reimburse YOU the COST to remedy any MECHANICAL BREAKDOWN of the APPROVED VEHICLE, except items listed under Section VII. “EXCLUSIONS,” less YOUR DEDUCTIBLE.
B. RENTAL REIMBURSEMENT: For the duration of the CONTRACT, including the Full Manufacturer WARRANTY and the TERM OF COVERAGE, In the event of a covered MECHANICAL BREAKDOWN , WE will reimburse YOU for actual expenses incurred for substitute transportation at a licensed rental agency not to exceed twenty dollars ($20) per day for a maximum of six (6) days for any one MECHANICAL BREAKDOWN. One day’s rental shall be allowed for each eight (8) hours, or portion thereof, of labour hours required and approved by the ADMINISTRATOR. The ADMINISTRATOR may request a copy of YOUR rental agreement, with YOUR signature, to process the rental reimbursement.
C. DEALER PICKUP: For the duration of this CONTRACT, including the Full Manufacturer WARRANTY and the TERM OF COVERAGE, in the event of a covered MECHANICAL BREAKDOWN, WE will reimburse YOU for reasonable pickup charges, not to exceed fifty dollars ($50), which YOU incur to have YOUR APPROVED VEHICLE picked up and taken to a REPAIR FACILITY. The ADMINISTRATOR may request a copy of YOUR repair work order, with YOUR signature, to process the dealer pickup reimbursement.
D. EMERGENCY ROADSIDE ASSISTANCE (On-Road Motorcycles and Scooters Only): 24-Hour Emergency Roadside Assistance up to one hundred dollars ($100) per occurrence with a limit of five (5) occurrences, call toll-free 1-888-926-1240 for Roadside Assistance. YOU are responsible for any non-covered expenses.
IV. MANDATORY SURCHARGES
A.
HEATING AND AIR CONDITIONING (HVAC): Coverage for VEHICLES equipped with an Original Equipment or an aftermarket Heating, Ventilation and Air Conditioning (HVAC) System is only available if the Heating and Air Conditioning (HVAC) surcharge is purchased and selected under the “Mandatory Surcharges” section of the Registration page of this CONTRACT.
B.
POST-SALE: Coverage for USED VEHICLES is only available on the VEHICLE PURCHASE DATE unless the Post-Sale surcharge is purchased and selected under the “Mandatory Surcharges” section of the Registration page of this CONTRACT. For POST-SALE CONTRACTS, claims will not be considered during the first thirty (30) days from the CONTRACT PURCHASE DATE.
C.
POWERTRAIN PERFORMANCE MODIFICATIONS: Coverage for VEHICLES with performance modifications is only available if the Powertrain Performance Modifications surcharge is purchased and selected under the “Mandatory Surcharges” section of the Registration page of this CONTRACT. Coverage is provided for vehicles that have
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certain modifications that are not recommended by the
VEHICLE manufacturer. The modifications covered by this surcharge are limited to performance tuners / chips; engine enhancements to include pistons, crankshaft, bearings, connecting rods, lifters, camshafts and pulleys; fuel management systems; aftermarket turbocharger (housing and internal components) / supercharger (housing and internal components); exhaust header / manifold and muffler; intake manifold; air intake tube / pipe(s); throttle body; PVT / CVT drive / driven clutches (excluding wear parts); trike kit (excluding body parts / components); CV drive axles. The Powertrain Performance Modifications surcharge does not provide coverage for modified components unless those components are covered under the terms and conditions of this CONTRACT. For a VEHICLE to be eligible under the Powertrain Performance Modifications surcharge, all modifications most be performed by the SELLING DEALER or a licensed REPAIR FACILITY. The Powertrain Performance Modifications surcharge must be purchased on the CONTRACT PURCHASE DATE.
D.
SNOW PLOW: Coverage for VEHICLES equipped with a snow plow or snow plow attachments or the unit used for plowing snow is only available if the Snow Plow surcharge is purchased and selected under the “Mandatory Surcharges” section of the Registration page of this CONTRACT. The snow plow and its associated attachments are not covered under this CONTRACT.
E.
SUSPENSION / TIRE MODIFICATION: Coverage for VEHICLES with modifications made to the VEHICLE’S suspension system and / or the replacement of factory installed tires with oversized tires that are in excess of two (2) inches from the original manufacturer’s specifications is only available if the Suspension / Tire Modification surcharge is purchased and selected under the “Mandatory Surcharges” section of the Registration page of this CONTRACT. Coverage is provided for vehicles that have a lifted body / suspension up to a maximum of ten (10) inches, and / or has tires up to thirty-six (36) inches in diameter, aftermarket suspension control arms, sway / stabilizer bars and end links, springs, shocks; extended swing arms; roll cage. Add-on Lift kit parts and components such as spacers & portal units are NOT covered by this CONTRACT. All modifications covered under the Suspension / Tire Modification surcharge must be made by the SELLING DEALER or a licensed REPAIR FACILITY. The Suspension / Tire Modification surcharge must be purchased on the CONTRACT PURCHASE DATE.
F.
TURBO / SUPERCHARGER: Coverage for VEHICLES equipped with an Original Equipment or an aftermarket Turbocharger or Supercharger is only available if the Turbo / Supercharger surcharge is purchased and selected under the “Mandatory Surcharges” section of the Registration page of this CONTRACT. For VEHICLES equipped with an aftermarket Turbocharger or Supercharger, the Powertrain Performance Modifications surcharge must also be purchased and selected under the “Mandatory Surcharges” section of the Registration page of this CONTRACT.
G.
COMMERCIAL USAGE: Coverage for COMMERCIAL USE VEHICLES is only available if the Commercial Usage surcharge is purchased and selected under the “Mandatory Surcharges” section of the Registration page of this CONTRACT. Emergency Roadside Assistance Benefits are not available on COMMERCIAL USE VEHICLES.
H.
ELECTRIC / HYBRID VEHICLE: Coverage for Hybrid / Electric VEHICLES is only available if the Hybrid / Electric Vehicle surcharge is purchased and selected under the “Mandatory Surcharges” section of the Registration page of this CONTRACT. Coverage is provided for the propulsion battery. The propulsion battery pack has suffered a MECHANICAL BREAKDOWN only with it retains less than 70% of its original charge-holding capacity. In order to determine if a MECHANICAL BREAKDOWN of the propulsion battery exist, the ADMINISTRATOR may require YOUR VEHICLE to undergo an extended charge capacity test. The extended charge capacity test is prescribed by the manufacturer of YOUR VEHICLE. If the propulsion battery does not qualify as a MECHANICAL BREAKDOWN under the terms of this CONTRACT, the COST incurred for disassembly and / or diagnosis charges will be YOUR responsibility and expense. The propulsion battery pack may be repaired, replaced with a rebuilt unit, replaced with aftermarket unit, or replaced with new a unit at the sole discretion of the ADMINISTRATOR.
V. OPTIONAL COVERAGES
A.
USED UNIT $0.00 DEDUCTIBLE BUY DOWN: If the Used Unit $0.00 Deductible Buy Down option is purchased and selected under the “Optional Coverages” section of the Registration page of this CONTRACT the DEDUCTIBLE will be zero ($0).
B.
ELECTRONIC ACCESSORIES PACKAGE: If the Electronic Accessories Package option is purchased and selected under the “Optional Coverages” section of the Registration page of this CONTRACT, coverage for the following components is provided (Factory or dealer / licensed repair facility installed only): Radio / Stereo System (speakers and headsets excluded); Bluetooth Transmitter / Receiver; GPS navigation system; Cameras; display monitors; communication devices; spot lights, accent lights and lightbars (excluding bulbs); electric winches; electric coolers. The Electronic Accessories Package option must be purchased on the CONTRACT PURCHASE DATE.
C.
TRAILER PACKAGE: If the Trailer Package option is purchased and selected under the “Optional Coverages” section of the Registration page of this CONTRACT, the following components of a trailer carrying APPROVED VEHICLE will also be covered:
1.
Brake Components: Master cylinder, hydraulic brake actuator and backing plates.
2.
Frame Components: Axle(s), brackets, bunks, couplers, fenders, hubs, roller cradles, spring hangers, welds and winch stands.
3.
Suspension Components: Springs.
VI. ROADSIDE ASSISTANCE
The 24-Hour Roadside assistance services are available to YOU up to one hundred dollars ($100) per occurrence with a limit of five (5) occurrences for covered emergencies as defined in this document. YOU are responsible for any non-covered expenses.
YOUR 24-Hour Roadside assistance service begins on the date shown on the Registration page of this CONTRACT and will continue for the period of time YOU have selected and paid for, unless cancelled.
All of the services provided are described herein and are applicable throughout Canada and the United States. However, WE do wish to inform YOU that this is a 24-hour Emergency Roadside Assistance service and does not replace YOUR insurance policy:
1.
This is not an insurance contract.
2.
This is not a Motorcycle Physical Damage or Motorcycle Liability insurance contract.
Emergency Roadside Assistance is available throughout the Canada and United States 24 hours a day, every day of the year. YOU will only have to pay for any non-covered costs in excess of the $100 per occurrence limit plus any non-covered expenses with a limit of five (5) occurrences. Definition of Vehicles covered under this program: Coverage is extended for the APPROVED VEHICLE shown on the Declaration page of this CONTRACT. Just call the 1-888-926-1240 and a service vehicle will be dispatched to YOUR assistance. Important: Please be with the APPROVED VEHICLE when the service provider arrives, as they cannot service an unattended vehicle. Service provided must be a covered benefit under the terms and conditions described.
Coverage is extended to the APPROVED VEHICLE only, as shown on the Declaration page of this CONTRACT. Benefits may be additionally conveyed through the APPROVED VEHICLE to YOUR personal transporting vehicle or the trailer to which the APPROVED VEHICLE is securely anchored. “Registered Vehicle” is defined as the vehicle registered within this CONTRACT, (Vehicle Identification Number, Serial Number, year, and model). The APPROVED VEHICLE must be owned by the customer identified in the CONTRACT.
The following are covered emergencies, subject to the one hundred dollar ($100) per occurrence limitation with a limit of five (5) occurrences.
1.
Towing Assistance – When towing is necessary, the APPROVED VEHICLE will be towed the nearest qualified service facility
2.
Flat Tire Assistance – Towing assistance will be provided if needed for the motorcycle with a flat tire.
3.
Fuel, Oil, Fluid or Water Delivery Service – If a roadside emergency occurs where the APPROVED VEHICLE or that requires an emergency supply of fuel, oil, fluid or water, arrangements will be made for delivery of the appropriate fluids to the customer.
4.
Lock-Out Assistance – Should a key be accidentally broken off in the ignition, or lost for the APPROVED VEHICLE roadside assistance will provide assistance through a locksmith to removal of the broken key and/or making a replacement key. Proper identification will be required. YOU will be responsible for the cost of the key and labor to make the replacement key, if applicable.
5.
Battery Service – If a battery failure occurs for the motorcycle, towing assistance will be provided if needed.
The following items are not included as part of the emergency roadside assistance benefit: COST of parts, replacement keys, fluids, lubricants, or cost of fuel, material, additional labor relating to towing, or the cost of installation of products, non-emergency mounting or removing of any tires, tire repair, vehicles over 1 ½ tons, any motorcycles or other vehicles used in racing or for commercial purposes including but not limited to taxicabs, limousines, and delivery vehicles, any and all taxes or fines, damage or disablement due to fire, flood or vandalism, towing from, service or repair work performed at a service station, garage or repair shop, service on a motorcycle or other vehicle that is not in a safe condition to be towed, non- emergency towing or other non-emergency service, impound towing or towing by other than an authorized service provider; vehicle storage charges;

a second tow for the same disablement, towing or service on roads not regularly maintained, such as sand beaches, open fields, forests, and areas designated as not passable due to construction, etc, towing at the direction of a law enforcement officer relating to traffic obstruction, impoundment, abandonment, illegal parking, or other violations of law. Coverage shall not be provided in the event of emergencies resulting from the use of intoxicants or narcotics, or the use of the motorcycle or other vehicle in the commission of a crime. Only one disablement for the same service type during any seven day period will be accepted. Repeated service calls for a covered VEHICLE in need of routine maintenance or repair. . Services received independently from the Xtended Powersports Roadside Assistance Program without prior authorization from Xtended Powersports.
THIS IS NOT A ROADSIDE ASSISTANCE REIMBURSEMENT SERVICE: The Emergency Roadside Assistance benefit is not intended to provide reimbursement of service secured independently of this program. Fees for services incurred independently are NOT covered without prior authorization from Xtended Auto.
VII. EXCLUSIONS
THE FOLLOWING ARE NOT COVERED UNDER YOUR CONTRACT:
A. The maintenance services and parts described in the published scheduled maintenance requirements for the APPROVED VEHICLE.
B.
Spark plugs; glow plugs; filters; fuses; windshield wipers; brake and clutch linings; clutch plates; surfacing of cylinder heads; timing belts; tune-ups; non- permanent attaching parts; bolts and fasteners (except as required with the repair / replacement of a covered part); clamps; grommets; belts; rubber or rubber like hoses; tires; battery (except for propulsion battery when the Hybrid / Electric Vehicle surcharge is purchased and selected under the “Mandatory Surcharges” section of the Registration page of this CONTRACT); shop supplies; fluid refills; additives; freight and core charges; or repair or replacement of any components not specified in this CONTRACT. Fluids are not covered except in conjunction with the repair of a covered component.
C.
Glass; glass framework and fastening adhesives; light bulbs; lenses; trim; speakers and headsets; moldings; upholstery; paint; body parts and body panels; adjustments (unless required with a covered repair); wheels and tires; structural framework and structural weld failures.
D.
Aftermarket accessories, equipment, components and systems not installed by the manufacturer or not approved for use by the manufacturer and installed by an authorized dealer, unless the installed aftermarket components are allowed by an optional coverage or a mandatory surcharge and was selected and paid for at the time this CONTRACT was purchased.
E.
Factory or aftermarket radio / stereo system; Bluetooth transmitter / receiver; GPS navigation system; cameras; display monitors; communication devices; spot lights, accent lights and lightbars; electric winches, electric coolers, unless the Electronic Accessory Package option was selected and paid for at the time of CONTRACT purchase.
IN ADDITION, WE WILL NOT PAY BENEFITS:
1.
When repairs are performed without the ADMINISTRATOR’S prior authorization.

2. For costs or services covered by any WARRANTY of the manufacturer, state required WARRANTY, dealer WARRANTY or a repair facility’s guarantee regardless of whether they honor such WARRANTY or guarantee.
   3.
   For any costs that are or would have been covered under the manufacturer WARRANTY whether or not such WARRANTY is in effect in another country or has been voided by the manufacturer.
3. For environmental surcharges, waste disposal fees, shop supplies, non-specific materials and similar charges.
   5.
   For a repair or replacement of any covered component if a MECHANICAL BREAKDOWN has not occurred.
4. For diagnosis charges, cost of disassembly or assembly if YOUR repair is not covered or has been denied.
   7.
   For any part, where a MECHANICAL BREAKDOWN has not occurred, but where a REPAIR FACILITY or manufacturer recommends or requires that it be repaired or replaced, or is an update.
5. For a MECHANICAL BREAKDOWN of a COVERED PART resulting from the failure of a non-covered part or a MECHANICAL BREAKDOWN caused by or involving equipment, components or systems not factory installed by the manufacturer.
   9.
   For a MECHANICAL BREAKDOWN resulting from overheating, misuse, abuse, alterations, lack of or inadequate coolant or lubricant levels, lack of oil viscosity, sludge, restricted oil flow or failure to perform maintenance in accordance with the published scheduled maintenance requirements.
6. For a MECHANICAL BREAKDOWN resulting from road hazards, contaminated or poor quality fuel, improper fuel or fluids, improper fuel mixture, oil additives, negligence, improper maintenance or repair.
   11.
   For a MECHANICAL BREAKDOWN that is a direct result of a mechanical or structural defect when the manufacturer has announced a public recall for the purpose of correcting such a defect, or the repair of any component / part covered by the federal emission warranty.
   12.
   For damage to covered components due to the alteration, modification or use of YOUR VEHICLE not recommended by the manufacturer including the use of “non-stock” or modified parts. Failures from modifications are not excluded if the respective modification is allowed under the Suspension / Tire Modification coverage and / or the Powertrain Performance Modifications coverage and was purchased and selected under the “Optional Coverages” section of the Registration page of this CONTRACT.
   13.
   If YOUR VEHICLE is or was used for any form of competitive driving or racing, or YOUR VEHICLE had been declared a total loss, salvaged or junk vehicle.
7. For a MECHANICAL BREAKDOWN caused by or involving collision or upset, fire or smoke, theft or attempted theft, vandalism, rust or weather related corrosion, explosion, earthquake, lightning, windstorm, hail, water, flood, freezing, volcanic eruption, contamination, riot or civil commotion, nuclear incident or act of war.
   15.
   For any consequential or incidental damage, loss to property or injury or death of any person should YOUR VEHICLE be involved in a collision caused by or involving a MECHANICAL BREAKDOWN of a component covered by this CONTRACT.
8. For loss of time, economic loss, inconvenience, lodging, food, freight charges, core charges, storage charges, or other consequential loss or damage that resulted from a mechanical breakdown.
   17.
   If YOUR VEHICLE is operated for COMMERCIAL USE (unless the Commercial Usage surcharge is purchased and selected under the “Mandatory Surcharges” section of the Registration page of this CONTRACT).
   18.
   To correct a cosmetic imperfection, including fading paint, regardless of cause.
9. For a MECHANICAL BREAKDOWN caused by stuck and / or carbonized piston rings, improper spark plug heat range or piston seizure not caused by a manufacturing defect or for the repair of valves and/or rings for the purpose of raising the engine’s compression when a MECHANICAL BREAKDOWN has not occurred.
   20.
   For a MECHANICAL BREAKDOWN resulting from improper storage of YOUR VEHICLE as specified by your owner’s manual.
10. If YOUR VEHICLE was manufactured as a non-U.S. specification vehicle.
    22.
    For a MECHANICAL BREAKDOWN caused by towing a trailer or another vehicle unless YOUR VEHICLE is equipped for this as recommended by the manufacturer.
    23.
    If YOUR VEHICLE is used to plow snow, whether the snow plow blade is attached to YOUR VEHICLE or not, unless the required Snow Plow surcharge was purchased and selected under the “Mandatory Surcharges” section of the Registration page of this CONTRACT at the time of CONTRACT PURCHASE for any snow plow blade, attachment hardware and mechanisms. (See Section IV. “Mandatory Surcharges”).
11. To repair, replace, adjust or align any part not covered by this CONTRACT unless required in conjunction with the repair of a covered component.
    25.
    For additional loss or damage which is occasioned by YOUR or operator’s failure to use all reasonable precautions to protect YOUR VEHICLE from any further loss or damage after a MECHANICAL BREAKDOWN or failure has occurred or been indicated.
    26.
    For damage caused to the engine resulting from the ingestion of water through the engine air intake system (commonly referred to as water ingestion) or for repairs of water and air leaks, rattles, squeaks and wind noise.
    27.
    For a MECHANICAL BREAKDOWN which existed prior to or was caused by a condition which existed prior to the CONTRACT PURCHASE DATE.
12. Any damage to any vehicle used to tow or carry the APPROVED VEHICLE.
    29.
    Any damage to any trailer used to carry YOUR VEHICLE unless the Trailer Package option is purchased and selected under the “Optional Coverages” section of the Registration page of this CONTRACT. If Trailer Package option is purchased and selected under the “Optional Coverages” section of the Registration page of this CONTRACT, coverage will be extended only to the specific components listed in Section III. “What This Contract Covers” of this CONTRACT.
    EMERGENCY ROADSIDE ASSISTANCE NON-COVERED ITEMS, INCLUDING, BUT NOT LIMITED TO:
    30.
    Cost of parts, replacement keys, fluids, lubricants or cost of gasoline, cost of installation of products, material, and additional labour relating to towing. Any service covered
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    under valid manufacturer’s
    WARRANTY.
13. Non-emergency mounting or removing of any tires, snow tires, or chains, tire repair, any and all taxes or fines, damage or disablement due to collision, fire, or vandalism.
    32.
    Towing from or repair work performed at a service station, garage or repair shop, service on a vehicle that is not in a safe condition to be towed, non-emergency towing or other non-emergency service. Impound towing or towing by other than an authorized service provider, except as noted below; vehicle storage charges; a second tow. Towing or service on roads not regularly maintained, such as sand beaches, open fields, forests, and areas designated as not passable due to construction, towing at the direction of a law enforcement officer relating to traffic obstruction, impoundment, abandonment, illegal parking, or other violations of law.
14. Coverage shall not be provided in the event of emergencies resulting from the use of intoxicants or narcotics, or the use of the VEHICLE(S) in the commission of a felony.
    34.
    Repeated service calls for a VEHICLE in need of routine maintenance or repair. Only one disablement for the same cause during any seven-day period will be accepted. Reimbursement for services secured through any other source.
    If YOU modify the APPROVED VEHICLE in a manner that renders it ineligible for the coverages provided by this CONTRACT, WE will then have the right to cancel this CONTRACT. If WE cancel the CONTRACT, YOU will be entitled to a refund computed as of the date that the modification is discovered by the ADMINISTRATOR, calculated under the terms herein, and no claims will be payable.
    VIII. MAINTENANCE REQUIREMENTS
    In order to keep YOUR CONTRACT in force during its term, YOU must maintain the APPROVED VEHICLE in accordance with the manufacturer’s published scheduled maintenance requirements. If YOUR failure to follow the published scheduled maintenance requirements causes a MECHANICAL BREAKDOWN, YOU may be denied coverage. Before any repair is authorized, WE may require YOU to furnish the ADMINISTRATOR with proof that YOU have properly maintained the APPROVED VEHICLE as required. YOU are responsible for retaining the receipts identifying the APPROVED VEHICLE, showing dates, mileage, services performed, year make, model and vehicle identification number and providing them to the ADMINISTRATOR in the event of a claim. Failure to show proof of servicing may result in the denial of coverage. MAINTENANCE COSTS ARE YOUR RESPONSIBILITY.
    HGD
    IX. YOUR RESPONSIBILITIES AND HOW TO MAKE A CLAIM
    YOU are responsible for making sure the oil warning light / gauge and the temperature warning light / gauge are functioning before driving YOUR APPROVED VEHICLE. YOU are required to safely stop the APPROVED VEHICLE and shut down the engine immediately when either of these lights / gauges indicates a problem. Take all reasonable precautions to protect the APPROVED VEHICLE from further damage in order to prevent additional COSTS or repairs. YOUR failure to do so will cause the additional COST to be paid by YOU and / or it may result in the complete denial of the claim.
    A.
    Return the APPROVED VEHICLE to any authorized dealer or state licensed REPAIR FACILITY in Canada and the United States during normal service department hours. If the MECHANICAL BREAKDOWN is not covered by this CONTRACT, the COSTS incurred for disassembly and/or diagnostic work are YOUR responsibility and expense;
    B.
    Provide the REPAIR FACILITY with a copy of YOUR CONTRACT or validation card;
    C.
    The service manager must obtain YOUR authorization to inspect and/or tear down YOUR APPROVED VEHICLE in order to determine the cause of failure and COST of the repair; D. Prior to starting repairs, YOU or the REPAIR FACILITY must call the ADMINISTRATOR at 1-866-912-2768 to verify coverage and obtain a Claim Authorization Number for claims. If a MECHANICAL BREAKDOWN occurs when the ADMINISTRATOR ’S office is closed, YOU may follow these claims procedures without prior authorization. However, YOU or the REPAIR FACILITY MUST call the ADMINISTRATOR during the next business day. Failure to call in and report the claim on the next business day may result in non-payment. Unapproved mail-in claims may be denied;
    E.
    Provide complete cooperation in the investigation of any MECHANICAL BREAKDOWN;
    F.
    Provide proof of maintenance upon request;
    G.
    Permit inspection of the APPROVED VEHICLE by the ADMINISTRATOR BEFORE repairs are performed, if requested;
    H.
    When YOU pick up YOUR APPROVED VEHICLE, review the repair order with the service manager;
    I.
    Pay the DEDUCTIBLE and any other non-covered expenses, if applicable;
    J.
    Payment for covered MECHANICAL BREAKDOWNS will be made either to YOU or the REPAIR FACILITY in accordance with the CONTRACT provisions within thirty (30) days after receipt of the repair order;
    K.
    YOU or the REPAIR FACILITY must provide the ADMINISTRATOR with the repair order within forty-five (45) days of the completion of the authorized repairs. Failure to submit the repair order within forty-five (45) days, may result in complete denial and non-payment of the claim.
    X. CANCELLATIONS
    All cancellation refund cheques will be sent to the SELLING DEALER. The Lienholder, if any, may be named on the cancellation refund cheque as their interest may appear. YOU can collect YOUR cancellation refund directly from the SELLING DEALER.
    A.
    CANCELLATION BY THE CONTRACT HOLDER: This CONTRACT may be cancelled by the CONTRACT HOLDER within thirty (30) days of the CONTRACT PURCHASE DATE. YOU may cancel this CONTRACT by returning to the SELLING DEALER and completing a Cancellation Request Form. If this CONTRACT is cancelled within thirty (30) days of the CONTRACT PURCHASE DATE, the ADMINISTRATOR will refund and send to the SELLING DEALER the cost paid for this CONTRACT, less a cancellation fee of twenty-five dollars ($25), plus applicable taxes. If at any point in the term of the CONTRACT the UNIT is declared a total loss, this CONTRACT may be cancelled by the CONTRACT HOLDER (valid documentation required). In the event of a total loss, the ADMINISTRATOR will issue a prorated refund of the cost paid for this CONTRACT based on elapsed days of coverage from the CONTRACT PURCHASE DATE, less a cancellation fee of twenty-five dollars ($25), plus applicable taxes.
    B.
    CANCELLATION BY THE ADMINISTRATOR: The ADMINISTRATOR may cancel this CONTRACT at any time for non-payment, for material misrepresentation or fraud in obtaining this CONTRACT, if YOU have violated any of the terms or conditions set forth in this CONTRACT, or for misrepresentation in the submission of a claim. Beginning thirty (30) days following the purchase date of the UNIT, if for any reason, the original manufacturer’s warranty is modified, voided or does not transfer to a new owner, this CONTRACT becomes void. If YOUR CONTRACT is cancelled by US for any of the listed reasons, WE will issue a prorated refund of the cost paid for this CONTRACT based on elapsed days of coverage from the CONTRACT PURCHASE DATE, less a cancellation fee of twenty-five dollars ($25), plus applicable taxes.
    C.
    CANCELLATION BY THE LIENHOLDER: If this CONTRACT has been financed, the Lienholder may cancel this CONTRACT at any time during the term of this CONTRACT for non-payment or if the UNIT is declared a total loss or is repossessed (valid documentation required). If this CONTRACT is cancelled by the Lienholder, the ADMINISTRATOR will issue a prorated refund of the cost paid for this CONTRACT based on elapsed days of coverage from the CONTRACT PURCHASE DATE, less a cancellation fee of twenty-five dollars ($25), plus applicable taxes.
    XI. GENERAL PROVISIONS
15. WHEN AND WHERE YOU ARE COVERED: YOU are covered when this CONTRACT is issued or transferred to YOU. This CONTRACT applies only to Mechanical Breakdowns occurring within Canada or the United States.
16. IF YOU HAVE OTHER COVERAGE: If the Manufacturer or REPAIR FACILITY agrees to cover all or some of the COST of a MECHANICAL BREAKDOWN after a WARRANTY or guarantee has expired, WE will pay only for any extra COST. If YOU have any other Rental Reimbursement or Pickup Reimbursement coverage, WE will pay only the amount in excess of that coverage, subject to the limits of this CONTRACT.
17. YOUR HELP AND COOPERATION: YOUR help and cooperation is required if WE ask YOU to help US enforce YOUR rights against any REPAIR FACILITY who may be responsible to YOU for the COST of repairs covered by this CONTRACT.
18. LIMIT OF LIABILITY: OUR total limit of liability and the total of all benefits paid or payable during the TERM OF COVERAGE shall in no event exceed the VEHICLE PURCHASE PRICE. The limit of liability for each single failure occurrence during the TERM OF COVERAGE shall in no event exceed the retail value of YOUR APPROVED VEHICLE at the time immediately prior to the MECHANICAL BREAKDOWN, as listed in the most current NADA appraisal guide or like guide as determined by the ADMINISTRATOR. This CONTRACT is limited to repair or replacement of the covered failed part only to restore the failed part to the same or like condition prior to MECHANICAL BREAKDOWN; consequential damages to non-covered parts are not covered. OUR liability for incidental and
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    consequential damages including, but not limited to, personal injury, physical damage, property damage, loss of use of YOUR APPROVED VEHICLE, loss of time, inconvenience and commercial loss resulting from the operation, maintenance, or use of YOUR APPROVED VEHICLE is expressly excluded. However, this exclusion may not apply in some states that disallow the exclusion of consequential or incidental damage.
19. REPAIR FACILITY GUARANTEE OR OTHER SERVICE CONTRACT: Any REPAIR FACILITY repairing YOUR APPROVED VEHICLE for a MECHANICAL BREAKDOWN covered by this CONTRACT is fully responsible for that repair for ninety (90) days from the date of the repair. This CONTRACT has no liability for similar repairs to the same component during this ninety (90) day period. If more than one mechanical breakdown contract or insurance policy can be applied to a MECHANICAL BREAKDOWN covered by this CONTRACT, then this CONTRACT shall be excess over all other contracts or policies, regardless of collectability.
20. SUBROGATION: If WE pay for a loss, WE may require YOU to assign to US YOUR rights of recovery against others. WE will not pay for a loss if YOU impair these rights to recover. YOUR rights to recover from others may not be waived.
21. HOW THIS CONTRACT MAY BE TRANSFERRED: YOUR rights and duties under this CONTRACT may only be transferred once during its term to a subsequent individual retail purchaser directly by YOU provided:
22. The transfer request is received within thirty (30) days of the date of sale of the APPROVED VEHICLE or the CONTRACT becomes void.
    2.
    Required maintenance and servicing has been performed and available records are provided to the Transferee.
23. YOU or YOUR SELLING DEALER submit a completed Transfer Request Form, the transfer fee of twenty-five dollars ($25), available maintenance records, a copy of the bill of sale, a copy of federal odometer statement (if applicable and if mileage is not stated on the bill of sale) and (if required) a copy of the factory WARRANTY transfer application to the ADMINISTRATOR.
24. ENTIRE CONTRACT: This CONTRACT represents the entire agreement between YOU and US. No person has the authority to change this CONTRACT or to waive any of its provisions. No other written or oral statements apply to this CONTRACT.